1. How do I book my retreat space?
To secure your space, you'll just need to make your first payment (of three instalments) and your room is then officially secured. We'll send you an invoice once you've confirmed the space you'd like and any additional add-ons. If you fail to settle the final balance prior to Friday 2nd September 2022, your space and monies will be forfeit. You can also pay-in-full at any time.
2. What happens if I need to cancel my space?
Unfortunately, all retreat deposits and instalment payments are non-refundable, unless we are able to resell your space prior to the retreat. We will not issue a refund in the event of you contracting COVID or developing any other illness prior to the event date. If we need to postpone the retreat due to a national lockdown enforced by the UK Government, your monies will be transferred to a retreat future date or refunded, subject to your preference. If you do need to cancel, you may also transfer your deposit and instalment payments against a future retreat date.
3. What happens if you cancel or move the event?
If we are forced to postpone the event due a national lockdown enforced by the UK Government or for any other reason, we will transfer your deposit and instalment payments to a future retreat date. If you're unable to attend a future event, we will refund you in full within 60 days of the event cancellation.
4. Fancy Legal Things
The retreat, the venue and our associated suppliers all carry the relevant insurance to host an event of this nature. At the point of booking, you'll will be issued with a release form that you'll need to sign and return, alongside your deposit. This confirms your space and accepts the booking terms and conditions in full. We also encourage you to take out personal travel insurance for the event to cover you in the event of cancellation. If you are attending the event from overseas, it is your responsibility to ensure you have the appropriate travel documentation and cover in place.